Workshop "Emotional Intelligence in the Workplace"

Participating in the workshop, from VFPI, were Assoc. Prof. Dr. Nguyễn Thị Mỹ Lộc, the Institute's director, and Dr. Ngô Thanh Huệ, the Deputy Director. From IFI, there was Dr. Phùng Danh Thắng, Director of IFI, along with all faculty members and staff of the unit. The program was also honored to welcome speaker Dr. Lê Nguyên Phương, an expert in Education Leadership and Educational Psychology at the University of Southern California, USA, and the Training Director at VFPI.

Moreover, the event attracted a large number of experts, managers, scholars, and representatives from businesses to participate both in person and online via Zoom.

Kicking off the workshop, Dr. Phùng Danh Thắng, Director of IFI, affirmed the similarity between IFI and VFPI in terms of interdisciplinary nature and the French factor in their development strategies. Therefore, this event was jointly organized by both parties to kickstart the "Psychology for Life" program, while also laying the groundwork for organizing training programs to enhance psychological and emotional capabilities of teachers as well as business managers. Finally, the Director expressed hope that along with speaker Lê Nguyên Phương, the attendees of the workshop would have beneficial exchanges about emotional intelligence, which could be applied in real life to enhance work and study quality.

Following that, Assoc. Prof. Dr. Nguyễn Thị Mỹ Lộc, the Director of VFPI, expressed her hope that the workshop would have a positive impact on the community in general and on psychology experts in particular. According to Ms. Mỹ Lộc, alongside intelligence quotient (IQ), emotional intelligence (EI) is becoming increasingly important, especially in the age of technology, as artificial intelligence is gradually penetrating all aspects of human life. Therefore, the theme "Emotional Intelligence in the Workplace" of the workshop will address contemporary issues and provide valuable knowledge and experience for leaders, human resource managers, teachers, or individuals who need to enhance their understanding of emotional intelligence and its practical application in the workplace.

In his presentation, Dr. Lê Nguyên Phương introduced basic information about emotional intelligence such as the components of emotions, primary and secondary emotions, self-awareness, self-regulation, and the benefits of EI in business management. Additionally, he presented a progression model of escalating conflicts in the workplace, thereby suggesting some ways to apply emotional intelligence to address these issues. At the end of the lecture, many audience members in the auditorium posed interesting questions to the speaker to resolve specific conflict cases in their respective workplaces. With extensive professional knowledge and rich practical experience, Dr. Lê Nguyên Phương answered all queries comprehensively and proposed solutions to enhance the effectiveness of business management, thereby promoting the overall development of enterprises.